When getting to care is a challenge, Force EMS makes it seamless. Our wheelchair-accessible vehicles and trained transport teams provide non-emergency, door-to-door service Monday – Saturday from 7:00 AM to 9:00 PM for patients and residents who use a wheelchair—whether it’s a one-time appointment or a recurring treatment schedule.
Where We Operate
We serve all of East Texas, with regular routes into the Dallas–Fort Worth (DFW) Metroplex and Shreveport, Louisiana.
Primary coverage hubs (sample list — tailor to your routes):
Longview • Tyler • Kilgore • Marshall • Carthage • Henderson • Nacogdoches • Lufkin • Jacksonville • Palestine • Texarkana • Mount Pleasant • Jefferson • Athens • Gilmer • Plus extended trips into Dallas–Fort Worth and Shreveport
If you’re just outside these areas, contact us—extended-range transports are often available.
Who We Serve
- Skilled Nursing & Long-Term Care Facilities
- Hospitals & Health Systems (inpatient and outpatient)
- VA Clinics & Community-Based Outpatient Clinics
- Rehabilitation & Post-Acute Centers
- Dialysis, Infusion & Wound-Care Clinics
- Behavioral Health & Specialty Practices
- Home Health & Hospice Partners
- Private-pay families and caregivers
Appointment Types We Handle
- Dialysis (recurring, set-time pickups and returns)
- Infusions (chemo, biologics, IV therapy)
- Radiation/Oncology
- Primary & Specialty Care (cardiology, neurology, ortho, etc.)
- Imaging (MRI, CT, X-ray, ultrasound)
- Therapies (PT/OT/SLP) and wound-care visits
- Dental and optometry
- Outpatient procedures & same-day surgery
- Hospital discharges and inter-facility transfers (non-emergency)
- VA appointments and CBOC visits
- Adult day programs and community medical resources
Transport Options
- Ambulatory with wheelchair assist (for patients who can transfer, but need chair support)
- Wheelchair-seated transport (patient remains secured in their chair)
- Companion/attendant seating when requested
- One-time trips, round-trips, and standing orders for recurring schedules
Non-emergency only. For urgent or life-threatening conditions, call 911.
What to Expect on the Day of Transport
- Bed-to-Vehicle or Door-to-Door Assistance
We coordinate with staff or family to meet the patient at their room, residence door, or facility unit.
- Securement & Safety Check
The chair is positioned via ramp or lift and secured using a multi-point restraint system; patient seatbelts are always used.
- Comfortable Ride
Professional driving, courteous communication, and route planning that respects appointment times.
- Arrival Handoff
We escort the patient to check-in or bedside per facility preference and document the handoff.
- Return Trip (if scheduled)
We confirm pickup timing and bring the patient safely back to the originating location.
Our Safety Standards
- Wheelchair-accessible vehicles with ramp or lift access
- Multi-point wheelchair securement and patient restraints
- Background-checked personnel, CPR/First Aid trained, bonded and insured
- Routine vehicle inspections and cleaning protocols
- HIPAA-aware handling of trip details and patient information
Facility-First Coordination
- Centralized scheduling by phone/email/online request
- Standing orders for dialysis, therapy, and infusion schedules
- Discharge & transfer support with predictable ETAs
- Status updates and arrival confirmations on request
- Simple quotes and invoicing; private-pay options available
Frequently Asked Questions
Do you provide bed-to-bed service?
Can a family member or staff attendant ride along?
Do you handle power wheelchairs?
What if the appointment runs long?
Do you bill facilities?
Request Your Transport Today
Need a ride to dialysis, chemotherapy, or a family visit? Our experienced drivers at Force EMS ensure you arrive with safety and dignity. Contact us to request your transportation service.